Executive Flight Centre Aviation Ltd. (“EFC Aviation” or “EFC”) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC is part of a national aviation platform which offers a diverse range of services to meet the needs of airports and aerodromes. Our vision is to provide first class services to all customers in the aviation industry by focusing on safety, quality, and customer service.
 
EFC takes pride in being an equal opportunity employer committed to the principles of employment equity.  We value diversity in our workforce and have made a commitment to ensure equitable representation of women, indigenous peoples, persons with disabilities and visible minorities at all occupational levels within our workforce. We believe that the diversity of our employees strengthens the company and furthers both individual and company successes. EFC is committed to inclusivity, equity, and accessibility in the selection of our teams and throughout employment. If you require accommodation during the recruiting process, please let us know.

Our Calgary location is seeking an experienced Fuel Lead to support our diverse operations. This is a full-time position.

Description:
The Fuel Lead is a ‘hands-on’ position responsible for overseeing and participating in all aspects of the fueling operation to ensure they are performed in a safe, efficient, and professional manner. In the absence of the Fuel Operations Supervisor, the Lead acts as the primary point of contact for fuel operations and plays a key role in training and team leadership. The Fuel Lead also coordinates and conducts the quality assurance processes and activities for fuel operations, vehicles and equipment and works closely with/supports operations of the tank farms.

Responsibilities:
•    Perform fuel operations according to the standards set by the Company, including fuel movement and aircraft fuelling, movement, placement, and storage.
•    Prioritize and coordinate fuel operations activities and employee job tasks in absence of the Fuel Operations Supervisor.
•    Assist the Fuel Operations Supervisor in communicating, supporting and promoting adherence to corporate, departmental and OH&S policies and procedures for fuel operations.
•    Assist the Fuel Operations Supervisor in communicating changes in policy, procedures, products, services, or any other alterations that affect delivery of customer care.
•    Assist with troubleshooting issues and address customer complaints in an effective, timely and professional manner, ensuring appropriate resolution for the company and customer.
•    Perform and coordinate quality assurance processes and activities for fuel operations:
o    Conduct truck and equipment checks.
o    Conduct audits on handling, safety and security and implement process improvements and corrective actions as required.
o    Comply with all Quality System record keeping and reporting requirements.
•    Support and assist with ground handling, ramp operations and tank farm activities as required.
•    Assist in determining required supplies and equipment for fuel operations.
•    Provide guidance and support to fuel operations personnel.  
•    Assist with the coordination and provision of new hire and recurring training for fuel operations personnel. 
•    Assist Fuel Operations Supervisor by participating in employee scheduling, time management and performance feedback.
•    Ensure timely and accurate completion of fuel operations reporting and administrative requirements.                                                                                                                      
•    Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment.
•    Ensure exceptional, courteous, and respectful customer service.
•    Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives.
•    Perform any other duties as required.

Experience and Qualifications: 
•    Minimum three years of experience in an aviation operational role required.
•    Leadership or supervisory experience in a similar environment considered an asset
•    Class 3Q or Class 1 license
•    Airport Security Clearance (RAIC) is required.
•    Clean Driver’s Abstract
•    First Aid and CPR are an asset
•    Ability to work in inclement weather
•    Effective verbal and written communicate skills
•    Able to work with minimal or no supervision
•    Basic mathematical and computer literacy skills (MS office, fuel tracking systems, Dayforce)
•    Ability to troubleshoot 
•    A strong work ethic and positive team attitude 
•    Ability to work overtime, extended shifts, weekends and general holidays
•    Physical requirements include considerable use of your arms and legs, climbing, lifting 60lbs repeatedly, balancing, walking, stooping, and handling of materials
•    Able to work collaboratively as a productive member of the EFC Team.

What EFC can Offer?
•    Competitive compensation.
•    A fun and exciting working environment.
•    A job that keeps you active and engaged with a strong focus on safety, employee health, and wellness.
•    Extended Health and Dental Benefits with minimal premiums. 
•    Group Retirement Plan including Deferred Profit-Sharing Plan (DPSP) and a Group RRSP for Full Time Employees. 
•    An incredible work environment focused on hard work, fun and celebrating our successes.
•    A workplace that supports Environmental, Social, and Governance (ESG) values, including environmental stewardship, inclusive hiring practices, and transparent governance.
•    Career development and advancement opportunities across our national aviation platform, with roles available in cargo, fuel operations, airports, aerodromes, administration, sales, accounting, human resources, safety, and training.

Please visit our web site at http://www.efcaviation.ca/ for a complete description of our company and to view other career opportunities.

We thank all applicants for their interest in EFC Aviation; however, only candidates selected for interviews will be contacted.