Executive Flight Centre Aviation (EFC) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC offers a diverse range of aviation services to meet the needs of airports and aerodromes. Our vision is to provide first class services to all customers in the aviation industry by focusing on safety, quality, and customer service.
 
EFC takes pride in being an equal opportunity employer committed to the principles of employment equity.  We value diversity in our workforce and have made a commitment to ensure equitable representation of women, indigenous peoples, persons with disabilities and visible minorities at all occupational levels within our workforce. We believe that the diversity of our employees strengthens the company and furthers both individual and company successes. EFC is committed to inclusivity, equity, and accessibility in the selection of our teams and throughout employment. If you require accommodation during the recruiting process, please let us know.

Our Terrace location is seeking an experienced Administrative Assistant to support our diverse operations. This is a full-time position, Monday to Friday in office.

Description:
Reporting to the Base Manager, the FBO Administrative Assistant works in close collaboration with management and head office to facilitate fuel operation support and administrative tasks. 

Responsibilities:
•    Organize invoices, accounts payable, and aircraft billing; prepare monthly reports; assist with budget administration; and facilitate supplies and equipment needs as required.
•    Perform general administrative and operations support duties, including but not limited to:
o    Prepare documents and letters, filing, faxing, scanning, photocopying, lamination, etc.
o    Assist with YXT employee work schedule upload to Ceridian Dayforce and provide timesheet support as required.
o    Order goods and supplies as needed or as requested for the facility operation.
o    Answer the telephone and direct incoming calls and guests.
•    Create, track, analyse, and report weekly and monthly logistics key performance indicators (KPIs).
•    Perform administrative and reporting duties including data entry, document preparation, record maintenance, WestJet billables, KPI tracking, meeting preparation, and daily, weekly, and monthly Service Request System (SRS) entries in support of Accounts Receivable.
•    Complete SRS corrections on a daily basis.
•    Assist with Airport Authority to ensure RAP compliance and AVOP testing. 
•    Assist pilots at the FBO for Charter and Medi-vac operations.
•    Maintain safety documentation, complete inspections, compliance checks, and SMS reports, and support corrective actions as directed.
•    Participate in Health & Safety and Quality programs, including HSC meetings, emergency drills, ERPs, and internal safety communications.

•    Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment.
•    Ensure exceptional, courteous, and respectful customer service.
•    Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives.
•    Perform any other duties as required.

Experience and Qualifications: 
•    Completion of a certificate or diploma in a related field is preferred.
•    Minimum of two years administrative experience required. 
•    Minimum of two years customer service experience required.
•    Strong knowledge of Microsoft Office products, including Excel, Word, and PowerPoint is required.
•    Previous work experience in the aviation field is preferred.
•    A valid Class 5 Driver’s License is required.
•    Airport Security Clearance and Driver’s Abstract is required as a condition of employment.
•    Highly motivated and able to work independently as well as in a team environment.
•    Well-developed time management skills with the demonstrated ability to meet/exceed deadlines.
•    Strong written, verbal, and interpersonal skills to communicate with all levels of the organization.
•    Professional appearance and behaviour while providing superior customer service.
•    A high level of confidentiality is required.
•    Strong attention to detail and a high degree of accuracy.
•    Sound analytical thinking, planning, prioritization, and execution skills.
•    Professional, punctual, meticulous, and diligent.
•    Able to work collaboratively as a productive member of the EFC Team.

What can EFC Offer?
•    Competitive compensation.
•    A fun and exciting working environment.
•    A job that keeps you active and engaged with a strong focus on safety, employee health, and wellness.
•    Extended Health and Dental Benefits with minimal premiums. 
•    Group Retirement Plan including Deferred Profit-Sharing Plan (DPSP) and a Group RRSP for Full Time Employees. 
•    An incredible work environment focused on hard work, fun and celebrating our successes.
•    A workplace that supports Environmental, Social, and Governance (ESG) values, including environmental stewardship, inclusive hiring practices, and transparent governance.
•    Career development and advancement opportunities across our national aviation platform, with roles available in cargo, fuel operations, airports, aerodromes, administration, sales, accounting, human resources, safety, and training.

Please visit our web site at https://www.efcaviation.ca/ for a complete description of our company and to view other career opportunities and to apply for this role.

Please include your resume and cover letter when applying for this position; indicating the position title and location you are applying for in the subject line.

We thank all applicants for their interest in Executive Flight Centre Aviation (EFC); however, only candidates selected for interviews will be contacted.

INDALL