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Ramp Lead
Part Time, Temporary (Calgary)
- Calgary, Alberta
Executive Flight Centre Group Ltd. (“Executive Flight Centre” or “EFC”) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC is part of a national aviation platform which offers a diverse range of services to meet the needs of airports and aerodromes. Our vision is to provide first class services to all customers in the aviation industry by focusing on safety, quality, and customer service.
EFC takes pride in being an equal opportunity employer committed to the principles of employment equity. We value diversity in our workforce and have made a commitment to ensure equitable representation of women, indigenous peoples, persons with disabilities and visible minorities at all occupational levels within our workforce. We believe that the diversity of our employees strengthens the company and furthers both individual and company successes. EFC is committed to inclusivity, equity, and accessibility in the selection of our teams and throughout employment. If you require accommodation during the recruiting process, please let us know.
Our Calgary, AB location is seeking an experienced Ramp Lead to support our diverse operations. This is a part-time temporary position. Successful candidates must be available to work the following days and shift:
• Monday, Thursday, Saturday and Sunday
• 13:00 to 17:00, subject to extend or change
Description:
The Ramp Lead is responsible for supporting all ground handling operations; they are accountable for ensuring all policies and procedures are followed in the ramp operation. Ramp Leads act as the first point of contact for all Ramp Agents on shift and are responsible for communicating and escalating issues to Supervisors.
Responsibilities:
• Ensure adherence of corporate, departmental and OH&S policies and procedures.
• Plan, design and perform ramp services according to standards set by Executive Flight Centre
• Accountable for directing all ramp activities including; aircraft parking positions, flight lead assignments, and passenger movement.
• Provide training, guidance and mentorship to ramp staff in operational requirements for aircraft and ramp functions.
• Direct, plan, prioritize and organize day to day ramp operations effectively, delegating tasks appropriately and efficiently to the Ramp Agents.
• Follow Ground Operations Manual to administer company’s policies and procedures effectively providing excellent role modeling, leadership and setting the highest standard of performance.
• Marshall, chock, load and unload aircraft.
• Ramp services, including operations and maintenance of ground service equipment.
• Perform lavatory and potable water services.
• Function as Flight Lead and collaborate with Passenger Service Agents to ensure smooth ramp operations.
• Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment.
• Ensure exceptional, courteous, and respectful customer service.
• Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives.
• Perform any other duties as required.
Qualifications and Experience:
• Minimum 3 years’ experience in ground handling operations.
• Minimum 2 years’ experience handling widebody aircraft and operating k-loaders.
• Current YYC RAIC and AVOP would be considered an asset.
• A valid class 5 driver’s license is required.
• Ability to obtain a current/valid Restricted Area Identity Card (RAIC) and Airside Vehicle Operating Permit (AVOP) is required.
• Airport Security Clearance and Driver’s Abstract is required as a condition of employment.
• First Aid and CPR would be an asset.
• Able to work inclement weather, overtime, extended shifts and stat holidays as required.
• Able to effectively communicate both verbally and in writing.
• Able to lift or move up to 60 lbs independently.
• Able to work in confined spaces.
• Highly motivated and able to work with minimal or no supervision.
• Basic mathematics, trouble shooting skills and excellent attention to detail.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally.
• A strong work ethic and positive team attitude.
• Professional, punctual, meticulous and diligent.
• Must meet all requirements and training for Ramp Agent positions and show demonstrated proficiency in all areas.
• Training and certification required by EFC standards
• Able to work collaboratively as a productive member of the EFC Team.
What can EFC Offer?
• Competitive compensation.
• A fun and exciting working environment.
• A job that keeps you active and engaged with a strong focus on safety, employee health, and wellness.
• Free Health and Dental Benefits for Part Time Employees.
• An incredible work environment focused on hard work, fun and celebrating our successes.
• A workplace that supports Environmental, Social, and Governance (ESG) values, including environmental stewardship, inclusive hiring practices, and transparent governance.
• Career development and advancement opportunities across our national aviation platform, with roles available in cargo, fuel operations, airports, aerodromes, administration, sales, accounting, human resources, safety, and training.
Please visit our web site at http://www.efcaviation.ca/ for a complete description of our company and to view other career opportunities.
We thank all applicants for their interest in Executive Flight Centre; however, only candidates selected for interviews will be contacted.
INDALL